Terms & Conditions

Updated: February 10, 2025

The following is the terms of the agreement between Halefresh LLC (“we,” “us,” “our,” “Halefresh,” “Company”) and the buyer (“Buyer”) of goods through the Company’s website (the “Site”). By completing your purchase you acknowledge agreement to these terms.

Introduction: Buyer agrees to the terms and conditions outlined in this Online Contract (“Contract”) with respect to the goods and information provided by or through the Site. This Contract constitutes the entire and only agreement between the Company and Buyer, and supersedes any and all agreements, representations, warranties, and understandings with respect to the goods and information provided by or through the Site, and the subject matter of this Contract.

Return Policy: Free 30 day returns on retail orders less than or equal to $60. For orders greater than $60 customer is responsible for return shipping costs; these will be exactly what we pay as part of our negotiated rates with the carrier. A return label will be emailed to you. Be sure to include a copy of your original packing slip in the box. Refunds are processed within 2 business days of receiving the returned order. If you received a defective product or we made a mistake in order fulfillment, we will fix it. Simply contact us with your order number to get help with orders and returns.

Payment: Buyer represents and warrants that (i) the credit card information supplied is true, correct and complete and (ii) charges incurred by the Buyer will be honored by the Buyer’s credit card company and (iii) Buyer shall pay charges incurred by Buyer at the amounts in effect at the time incurred, including all applicable taxes.

Account Security: If Buyer creates an account Buyer shall be responsible for all charges incurred through use of Buyer’s account. Buyer agrees to keep his or her password confidential and to notify us within 24 hours of any breach of this Contract or unauthorized use of the account. We do not protect Buyer from unauthorized use of Buyer’s account.

Privacy: See our Privacy Policy for details on how we collect, store, and share user information.

Age Restrictions: The Site is not intended for users who are under the age of 13. In order to create an account for the Site, you must be 13 years of age or older. By registering, you represent and warrant that you are 13 years of age or older. If children between the ages of 13 and 18 wish to use the Site they must be registered by their parent or guardian.

Your Content and Permissions: When you leave a review on our website or send us any content, you grant us a non-exclusive, worldwide, royalty-free license to use said review or content as we see fit, including but not limited to storing, displaying, reproducing, and distributing your review or content. This license extends to trusted third parties we work with.

Changes to this Contract: We are constantly updating, and that means sometimes we have to change the legal terms under which the Site operates. Changes will be reflected in our privacy policy and on this page. If you disagree with our changes, then you should stop using the Site immediately. Your continued use of the Site will be subject to the updated Contract.

Our Intellectual Property: The Site and all materials contained therein, including, without limitation, Halefresh logo, and all designs, text, graphics, pictures, information, data, software, sound files, other files, and the selection and arrangement thereof (collectively, the “Halefresh Materials”) are the property of Halefresh or its licensors and are protected by U.S. and international intellectual property laws.

Other trademarks, service marks, graphics and logos used in connection with the Site may be the trademarks of other third parties. Your use of the Site grants you no right or license to reproduce or otherwise use any Halefresh, or third-party trademarks.

Termination: You are free to stop using the Site at any time. We also reserve the right to suspend or end the Site at any time at our discretion and without notice.

Disclaimer of Warranties: Halefresh makes no warranties of any kind with respect to Halefresh or your use of the Site.

Limitation of Liability: Halefresh shall not have any liability for any indirect, incidental, consequential, special, exemplary, or damages under any theory of liability arising out of, or relating to, this Contract or your use of Halefresh.

Dispute Agreement: We both agree to resolve any disputes arising out of this Contract or your use of Halefresh, first through informal negotiations, and finally through final and binding arbitration. Arbitration is a less formal procedure than a lawsuit in court, with the goal of resolving disputes more quickly. We both agree to waive our rights to have our claims decided by a judge or jury. Instead, the arbitration shall be finally settled in accordance with the Comprehensive Arbitration Rules of the Judicial Arbitration and Mediation Service, Inc. (“JAMS”) by three arbitrators appointed in accordance with the Rules. The arbitration will be held in the United States in St. Charles (MN), or any other location we agree to, and shall be conducted in the English language. The arbitrators’ decision may be enforced in any court of competent jurisdiction. The prevailing party shall be entitled to costs and attorneys’ fees.

No Class Actions: You may resolve disputes with us only on an individual basis; you may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not permitted.

Governing Law: You agree that this Contract, and your use of Halefresh, are governed by Minnesota law, in the United States of America, without regard to its principles of conflicts of law.

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